FAQ

You asked, we answered!

 

Here are a list of frequently asked questions that we felt were important to know.

If your question has not been answered feel free to ask us at res@actonshotelkinsale.com 

 

Check in / Out Times

Check in time 4pm and Check out time is 12noon

 

Breakfast

Breakfast is in Fisher Street Restaurant each morning served between 7:30am – 10:30am Monday – Friday and 8:00am – 11:00am Saturday and Sundays (including bank holidays) If you need to head away early, please request an early breakfast when making your booking.

Help yourself to our wide range of options on our continental buffet and have your hot breakfast served to you.

 

Dining Times

Relax and savour our bar food, freshly cooked and served in Sidney’s Bar and Garden Lounge Serving Food Daily from 12noon – 9:00pm

Afternoon Tea must be booked 24 hours prior to arrival and is available Monday – Sunday between 12noon – 4:00pm.

 

Leisure Centre

The Health and Fitness Club is open to the public and Hotel Residents as follows:

Monday – Friday: 6:30am – 9:00pm (last entry 8:30pm)

Saturday, Sunday and Bank Holidays: 8:00am – 8:00pm (last entry 7:30pm)

 *Pool is unavailable on Tuesday, Wednesday and Thursday between 3:00pm & 5:00pm and

Friday 7:00pm – 8:00pm for swimming lessons*.

                Treatments are available, but need to be booked in advance. Contact (021) 4772345 to enquire today!

 

Parking

We have our own private car park free of charge. Residents only can use this car park.

 

Walk from town

Actons Hotel is in the centre of town and pubs, restaurants and shops are all walking distance.

 

Local Salons

Actons Hotel does not have an onsite salon. If you require salon services, please contact us for more information.

 

Is there a place to leave luggage?

Yes. If you check in early and your room is not ready, we have a luggage room where your belongings can be kept while you explore the town.

 

Is there a place to keep my valuables?

If you need any of your belongings kept secure, please drop them to reception where we can keep them in our safe in deposit bags which cannot be tampered with.

 

Do I need a credit/debit card to secure my booking?

We will require a credit/debit card to secure your booking. Payment will not be taken until departure unless you have booked an advance purchase offer. *Please read the terms and conditions carefully*

When you confirm your booking, there will be a €1.00 pending transaction which will be returned to your card in a couple of days.

On check in, we will require a pre-authorisation on a credit card which will be released back into your card if you have a different method of payment. Otherwise, the pre-auth can be used to complete your payment method. Pre-auth's on a debit card will take full payment at the time of check-in. 

 

Cancellation policy?

We have a strict 48-hour cancellation policy through our direct website and if you fail to cancel your booking before this time, your first night stay will be charged. *Please note, cancellation policies can vary throughout other sites*

 

Wifi

We have complimentary WIFI across the entire hotel for all our guests

 

Local Attractions

There are many local attractions in Kinsale. Please visit Kinsale.ie to see what there is to see and do. 

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